SHIPPING POLICY
📦 Shipping Policy – MyLuneya
At MyLuneya, our goal is to provide you with the best shipping options, no matter where you live. We deliver to hundreds of customers every day and strive to offer the highest level of responsiveness.
HOW LONG DOES THE DELIVERY TAKE?
The delivery time consists of two stages:
1) Processing Time:
Orders are checked, approved and packed within 1–2 business days after being placed. Your package is then prepared for shipping.
2) Delivery Time:
Once your package is picked up by our carrier:
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USA: 5–7 business days
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UK: 4–7 business days
Shipping is handled by local postal services. Delivery times exclude customs clearance. Delays may occur during peak periods such as Christmas or Black Friday.
HOW MUCH IS SHIPPING?
We offer free premium shipping worldwide.
WHERE'S MY PACKAGE?
Once your package has been shipped, you will receive an email with a tracking number.
You can use this number to track your order here: https://www.17track.net
For logistical reasons, some orders may be shipped in multiple packages.
MY TRACKING NUMBER ISN’T WORKING?
Tracking updates may take up to 5 business days.
Thank you for your patience.
If it still shows no movement after that, contact us at contact@myluneya.com.